Privacy Policy and Terms of usage
Effective date : 20th May 2022
This privacy policy and terms of usage explains our policy regarding the collection, use and
disclosure of your
information by Sharayu Software Private Limited which operates the Momobills
application available on
Google Play Store, website
https://www.momobills.com and other similar platforms. Users
are requested to read this Policy and proceed to use the services only if they agree.
The App/Site allows the user to (i) Create Invoices (ii) launch online catalogue (iii) generate
invoice link,
payment link, and catalogue link which can be sent to their respective customers and users' customers
could use the links to view
invoices, make payments or place orders.
As we update, improve and expand the Momobills App Service, this Policy may change, so please refer
back to it periodically. By accessing
the Site, App or otherwise using the Momobills App Services, you consent to the collection, storage,
and use of the personal information
you provide (including any changes thereto as provided by you) for any of the services that we offer.
We respect the privacy of the users of the Momobills App Services (“users” or “you”) and
are committed
to reasonably protect it in all
respects. The information about the User as collected by us is: (a) information supplied by Users and
(b) information automatically
tracked while using a mobile device having Momobills App Services enabled (collectively referred to as
“Information”). By using Momobills
App Services, you agree to this Policy. If you do not agree with any term in this Policy, please do
not use / avail of the Momobills App
Services.
Information Supplied by User
To avail Services on the Momobills App, Users are required to provide certain personal
information
for the registration process which may
include: a) their name, b) email address, c) phone number, d) business entity information including
name and address, (e) GST number and
any other such information as required. The Information as supplied by the Users enables us to provide
the Services and improve the
Momobills App Services and provide you the most user-friendly experience. We may use your personal
information to provide you with
information and services, to tell you about other products and services and/or to send targeted
advertisements.
Further, upon downloading the App, Users are requested to share or access to their contact list (as
stored on their mobile device on which
the App is downloaded), so as to enable the User to create customer list easily for purpose of
invoicing. Contact list permission is
completely “optional”. You may create your customer list with or without contact permission.
The
customer list(including from contacts or
added otherwise) will be collected and stored on our servers for the purpose of retrieving this data
later when you sign in from another
device. Your customer list information is also used to share invoice updated with your customers (who
might be or might not be Users).
Further, Momobills app service uploads all the following data generated by you while using the service
- Invoice data
- Product data including name, description, price and images,
- Inventory data
- Orders received
- Preferences for invoice formatting.
Information sharing
We do not share any of this data with any 3rd parties (except as may be required by government regulations). We do not sell this data. We may access the data for the sole purpose of improving our services.
Analytics Data
We use Firebase Analytics, among others, to track the User behaviour on the application. This
collection includes only anonymous data and
only related to the usage behaviour on the application. No personally identifiable information is
collected and no invoice, product,
inventory, order specific details are tracked as part of this. This data is used solely for the
purpose of improving our services.
Log File Information: Our Servers automatically collect limited Information about your device's
connection to the internet, including your
IP address, when you visit our Site or use the App. We automatically receive and log Information from
the App and/or your browser
including but not limited to IP address, your device or computer's name, and your operating system, We
may also collect log Information
from your device, including but not limited to your location, IP address, your device's name, device's
serial number or unique
identification number (e.g. UDID on your iOS device, Android ID or ADID on your Android Device), your
device operating system, browser
type and version, etc.
Cookies: To improve the responsiveness of the Site for our Users, we may use "cookies", or similar
electronic tools to collect information
to assign each visitor a unique, random number as a User Identification (User ID) to understand the
User's individual interests using the
identified computer. By continuing to visit the App/Site, you are agreeing to the use of cookies and
similar technologies for the purposes
we describe in this Policy. If you prefer not to receive cookies or web beacons, then you should stop
using Services, or consult your
browsing and third party cookie settings. We use cookies and other technologies for analysing and
optimising our websites as well as for
marketing purposes. Our partners may also assign their own cookies to your browser, a process that we
do not control.
Information security
We take appropriate security measures to protect against unauthorised access to or alteration,
disclosure or destruction of data including
accidental or intentional manipulation, loss from access by unauthorised parties. These include
internal reviews of our data collection,
storage and processing practices and security measures, including appropriate security measures to
guard against unauthorised access to
systems where we store personal data. All Information gathered on the App is securely stored within
the controlled database. Access to the
servers is password-protected and is strictly limited.
Regardless of where your personal information is transferred or stored, we take all steps reasonably
necessary to ensure that personal
information is kept secure, however, please understand that no transmission of data over the internet
or any other public network can be
guaranteed to be 100% (one hundred percent) secure. Hence we do not take any responsibility in case of
data breach. We will retain and use
your information as necessary to comply with legal obligations, resolve disputes, and enforce our
agreements. By accepting the terms of
this Policy, you agree that the standards and practices being implemented by us, are reasonable and
sufficient for the protection of your
personal information.
Data retention and deletion policy
Momobills backs up the data entered by you including your customer list details, product list details, profile details, settings and invoice details on backend server. This backup is necessary for customers for the ability to login on multiple devices as well as when user changes the device. Momobills retains this data even if user has signed out of the device. This data will not be shared with any 3rd parties however if you decide to return to using Momobills, you will be able to access your data once you sign in with the same account. Momobills doesn't provide any single click solution to delete all user data. But users can request deletion of their data by emailing us at support@momobills.com You may be able to individually delete invoices, products and customer details. Deleting this way will delete from all your devices but data on the backup server will be retained even though not accessible to the user.
Merchant Transactions and payments
Momobills is invoicing platform where Merchants can generate invoices and share with their customers.
Momobills and Sharayu Software Private Limited itself does not sell the goods/services offered by the
Merchants using the Momobills Software.
Momobills does not take any guarantee for the goods or services sold on the platform itself.
Momobills itself does not accept any payments between merchants and customers for the goods or
services sold. Its sole responsibility of the customers making payments to merchants to ensure that
they have received the promised good or services. If someone pays a merchant based on an invoice,
and has any dispute regarding the goods/services for which payment was made, that has to be resolved
directly with the merchant to whom the payment has been made.
Right to block services
If any merchant is found to have misused Momobills software, we reserve the right to block the user
from subsequent usage for the platform. This may include but not limited to using copyrighted material
for logos/product images, false representation of products, listing goods/services which are not
legally
permitted, excessive usage of platform or using it in bad faith.
In case we decide to block the user from subsequent usage, the maximum liability we offer is the
pro-rated amount of subscription charges paid for which subsription period was still active.
Updates/Changes
We may alter our Policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Site. Your use of the Momobills App Services after such notice will be deemed acceptance of such changes. You are advised to review this Policy periodically on the Site to ensure that you are aware of the latest version.
Questions/Grievance Redressal
In the event you have any grievance relating to the processing of Information provided by you, you may
contact us by sending email to
support@momobills.com